The EUROHELP Project (P280)
1984 - 1990
The construction of a shell for building Intelligent Help
Systems for Information Processing Systems (i.e. interactive
Using tools and following a methodology, designers of future Help Systems should fill the shell with the information about the specific
application (e.g. a text editor, database system, or graphics program).
Help Systems guide users in handling and mastering specific applications by
"looking over their shoulder" and interrupting the user or offer help when appropriate, and by answering possible user
questions. That is why we can distinguish a 'Question Interpretation'm (passive) and a
'Performance Interpretation' (active) side of an IHS. When either or both of them detect a user's need, the
'Diagnoser' is requested to interpret this need in terms of a lack of knowledge or a
misconception on the part of the user. This 'Local Need' ('Local' to distinguish it from more
'global' needs of the user as reflected by the tutoring goals of the IHS) is then fed to the
'Coach', which plans an interaction to meet it.
All modules can make use of two large data structures: the 'Domain
Representation', which provides a model of the specific application; and the 'User Model', which
reflects the knowledge (correct and incorrect) the user is believed to possess concerning this domain representation.
- CRI/Axion (Denmark)
- ICL (UK)
- CourseWare Europe (NL)
- University of Leeds (UK)
- University of Amsterdam (NL)
Some major publications
- Breuker, J.A., editor (1990). EUROHELP: Developing
Intelligent Help Systems. EC, Copenhagen, 1990. The final
The final report is available through anonymous ftp at:
- Pilkington , R.M. (1992). Intelligent Help - Communicating
with Knowledge Based Systems. Paul Chapman Publishing Ltd,
- Winkels, R.G.F. & Breuker, J.A. (1993). Automatic
generation of optimal learning routes. In P. Brna, S. Ohlsson & H.
Pain, editors. World Conference on AI and Education, pages 330-337.
AACE, Charlottesville, VA, 1993. A PDF version of the paper can be
- R.G.F. Winkels (1992). Modelling
Skill Learning. In: F.L. Engel, D.G. Bouwhuis, T. Bösser & G.
d'Ydewalle, editors. Cognitive Modelling and Interactive Environments in Language
Learning, pages 53-62. NATO ASI Series F: Computer and Systems Sciences,
Vol. 87. Springer-Verlag, Berlin, 1992.
- Winkels, R.G.F. (1992). Explorations
in Intelligent Tutoring and Help IOS Press, Amsterdam/Tokyo,
- Winkels, R.G.F. & Breuker, J.A. (1990). Discourse planning
in intelligent help systems. In C. Frasson and G. Gauthier,
editors, Intelligent Tutoring Systems: At the Crossroads of
Artificial Intelligence and Education, pages 124-139. Ablex
Publishing Corp., New Jersey, 1990.
Last update: November 22 2005